Shipping & Returns
Shipping
UK Shipping
UK orders over £45 qualify for free shipping. Orders under £45 are £2.95 per order. Orders are dispatched using Royal Mail Tracked 48 service.
USA SHIPPING
All items entering the USA from the UK are now subject to a 10% tariff. This will be added to your purchase at checkout. All USA purchases must be sent with tracked shipping and will arrive in the USA duty paid. Thankyou so much for your understanding.
CANADA SHIPPING I currently ship to Canada via Royal Mail, please be aware that you may be charged customs/import duties in your country when your item arrives! I am not responsible for these charges.
Returns Policy
If you wish to return an item for any reason, please let me know that you intend to do so via email within 14 days of receiving your item.
Items must then be returned unused and undamaged within 28 days of you receiving the item.
You will then be refunded for the returned item only, minus any shipping costs within 14 days (usually much sooner) of my receiving of the returned item.
You are responsible for the return postage cost.
PIERCED JEWELLERY due to hygiene reasons I do not accept returns for pierced jewellery.
Faults: Should your item purchased from me require repairs through reasonable, normal use within 6 months of purchase I will repair it free of charge. After 6 months a charge will be made for repairs. Please contact me if you require assistance!
Hallmarking
Here is what you need to know about the hallmarking of precious metals available for sale in the UK